It is not so easy to match your schedule in Japan with clinic's very busy daily appointments to fix your reservation.
Usually, we start to ask clinic to put your schedule in
their schedule one month in advance. If we change your
resevation to other date or cancel it after finalisation , it will cause a lot of trouble or even financial loss to the clinic.
Even you come to clinic late for the appointed time on the
same day, you may lose the reservation for your medical services and we must start again froｍ begining to match the both sides itinerary.
Please note that even being late for the appointment is costly
and cancellation fee is fairly much whatever the reasons for being late.
A) 10% Cancellation fee
If your cancellation is advised to us by fax before appointed reservation date within 8～１４days before the fixed appointment with clinics, the cancellation
charge must be paid.
The cancellation fee shall be 10% of the amount you paid to us in advance. This amount is deducted as the cancellation fee and the balance(90%) shall be refunded to your bank account.
) 50% Cancellation fee
If cancelletion is advised to us by fax before the appointed reservation date within 2～７days in advance, 50% of the amount you paid to us in advance is deducted as the cancellation fee and the balance
(50%) shall be refundedto your bank account.
C) 80～１００％ Cancellation fee
If cancelletion is advised us by fax
1-day before the appointed reservation date, 80% or 100% of the amount paid to us in advance shall be deducted as the cancellation fee.
If you change the appointment within the originally fixed appointment more than 3-times, new appointment afterward, 10% of the total amount shall be added as the alterlation fee.
● Force Majeure
If your medical test or other medical services not completed , due to some troubles of medical facilities in the clinic, we will fix again the alternative appointment for medical service as originally set up.
However, transportation fee and accommodation expenses shall be yours. But if you give up the alternative
medical appointment, fee for the
inspection items not completed yet
by that time,will be refunded to you.